Return and Refund Policy
At LifeMarkr, we want you to feel confident with your purchase. If you are not satisfied with your order, we are here to help.
Return Period
Customers may request a return within 30 days of receiving their order.
Return Eligibility
To be eligible for a return, items must be returned in reasonable original condition and must not show excessive wear, damage, or misuse.
Because many of our products include personalized or custom information, customized products may not be eligible for return unless the item arrives damaged, defective, or incorrect.
How to Request a Return
To request a return, please contact our customer support team at:
Please include your order number so we can assist you as quickly as possible.
Return instructions and the correct return address will be provided after your request has been reviewed.
Returns sent without prior approval may not be accepted.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.
To help us resolve the issue quickly, we may ask for photos of the product and packaging.
We always aim to resolve any issue fairly and as smoothly as possible.
Refunds
Once your return has been received and approved, your refund will be processed to the original payment method used during checkout.
Please note that it may take several business days for your bank or payment provider to complete the refund process.
Original shipping costs are non-refundable unless otherwise required by law.
Shipping and Delivery
Estimated delivery times are provided as guidelines and are not guaranteed.
Handling Time:
1–3 business days
Estimated Transit Time:
5–10 business days
Delivery times may vary depending on destination, shipping carrier delays, customs processing, seasonal demand, weather conditions, or circumstances outside our control.
Unclaimed Packages
Packages delivered to pickup points must be collected within the carrier’s stated holding period.
Unclaimed packages returned to us may be subject to a handling fee to cover return shipping and administrative costs.
Contact
For questions regarding returns, refunds, or your order, please contact: